Privacy Policy for SmartChat AI Assistant

1. Introduction

SmartChat AI Assistant ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our macOS application.

By using our application, you agree to this Privacy Policy. If you do not agree, please stop using the app.

2. Information We Collect

Personal Information

• Device identifier (a unique app-specific ID)
• App version (to ensure compatibility)
• Subscription status (free or premium)
• Chat messages you send and receive
• Text content from files you choose to attach

Usage Information

• Token usage and request frequency
• AI model types used
• General app usage statistics

Technical Information

• Device type (for optimization)
• Basic diagnostic information (to improve stability)

3. How We Use Information

We use your information to:

• Deliver and improve our services
• Process chat requests and file attachments
• Manage subscriptions and payments (via Apple App Store)
• Monitor usage limits and prevent abuse
• Provide support and troubleshoot issues

Refunds for subscriptions are handled directly by Apple through the App Store. We do not issue refunds ourselves.

4. Data Storage and Retention

• User Content: Your chat history remains accessible to you unless you choose to delete it.
• Service Data: Limited information such as usage statistics is kept only as long as needed for operations (e.g., up to 30 days).
• AI Processing: Chat messages and related content are securely transmitted to OpenAI for processing.

5. Data Sharing

We do not sell or rent your personal data. We may share information only with:

• OpenAI: To process your chat requests. See OpenAI's Privacy Policy.
• Apple: To manage payments and subscriptions. See Apple's Privacy Policy.
• Legal authorities: If required by law or to protect rights.

6. Data Security

We use industry-standard measures, including encryption and access controls, to protect your information.

7. Your Rights

You may:

• Access your chat history
• Delete chats or clear all data
• Stop using the app at any time

8. Children's Privacy

This app is not intended for children under 13. We do not knowingly collect personal data from children.

9. International Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers (including OpenAI) operate. Such transfers are carried out in compliance with applicable data protection laws, including the GDPR and UK Data Protection Act.

10. Changes

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.

11. Contact Us

12. Regional Rights

California (CCPA)

We do not sell personal data. California residents may request details about their personal data use.

European Economic Area (GDPR)

You have rights to access, correct, or delete your personal data. Our legal bases for processing include contract performance, legitimate interests, and consent (where applicable).

13. File Processing Notice

If you attach files, relevant content may be processed to enable AI features. We do not retain your files longer than necessary to deliver the service.

14. AI Processing Notice